Effective Date: 05/07/2025
Last Updated: 05/07/2025
At Loni and Coco, all sales are final. We do not offer refunds, returns, or exchanges under any circumstances, except where required by law.
All Sales Are Final
By completing a purchase on our website, you acknowledge and agree that:
- All products and services are sold as-is.
- We do not accept returns or issue refunds.
- Sale items, digital goods, custom orders, and gift cards are non-refundable.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 3 days of delivery at [insert contact email]. Include your order number, a description of the issue, and clear photos of the item and packaging. We may, at our sole discretion, replace the item if it was damaged during shipment.
Exceptions
We do not grant exceptions to this policy except where mandated by consumer protection laws. If such laws apply to you, you may be entitled to a replacement or refund in limited cases.
Contact Us
If you have any questions about this policy, please contact:
Loni and Coco
Email: [email protected]
Website: https://loniandcoco.com
